How The Improved Home Work

KEANE+CO Concierge Project Manager will manage all the processes in relation to your project. Using professional project management processes, we assemble a team of designers, specialists and construction professionals to produce a seamlessly coordinated design. 

What will my The Improved Home Concierge do?

  • The Concierge will make everything run like clockwork and ensure the project flows properly 

  • Manage the design process using commercial, contractual, programme awareness and technical expertise

  • Support, understanding and guidance on the information required from you during the project

  • Ensure the design consultants produce their best work using their full flair, experience, resources and talents in a cost effective way

  • Ensure the design adheres to current legislation, standards and codes of practice, where applicable

  • Ensure design information meets the required quality standards and keeps pace with project timescales

  • Work to eliminate health and safety risks in the design and financial risks during construction

  • Be responsible for the construction work and all technical aspects

  • Oversee quality control measures 

The Improved Home Concierge Project Managers excel as forward planners and exceptional motivators. Tasked with overseeing large teams with diverse goals, they skillfully bring them together to produce a coordinated and coherent design. They are able to keep cool under pressure, have good people skills and can present their ideas effectively. Their in-depth knowledge spans all aspects of construction projects and project management processes.

 Responsibility + Control 

The Improved Home flexibility allows us to tailor our involvement to your preferences. Whether you prefer us to take full control, handling every aspect for a 'hands-off' experience, or you just need assistance with specific parts of the project that you find challenging or tedious, we're here to accommodate your needs.

  • Single point of contact - your The Improved Home Concierge Project Manager, who will be in control and responsible for successful delivery

  • Always available to you when you need them 

  • Regular updates

  • Listening to your concerns and queries, big or small and addressing them, promptly 

  • Tenaciously working for you 

Design Process 

The Improved Home approach design with the end in mind. We initiate the process by engaging with you to decide on the final look and feel. Working backward from this vision, every decision is meticulously made to align with the end goal.

Recognising that one solution doesn't fit all, we start by understanding your specific needs and reasons for change. Do you require more space? How will you use it?

We invest time in understanding your lifestyle and aspirations. Listening to all your ideas, we ensure a deep understanding before using our experience to achieve the best outcome.

At The Improved Home, practicality takes precedence over mere aesthetics. While something may look appealing in a magazine or on social media, we prioritise functionality. Our focus is on creating a home that not only looks good but is also practical for everyday living, steering clear of style-over-substance designs that are impractical for day-to-day life.

Budget Control

The Improved Home add value by controlling the budget during the project and making sure that the budget is spent in the best way possible. 

The Improved Home experience of past projects means we can provide accurate costings. When it comes to the cost of building works there is lots of confusing information out there. If you have already been given costs for your project we can normally beat them. 

Selecting the Builder 

The Improved Home take the responsibility of finding the right builder for your project. Unlike firms with trades to keep busy, our sole commitment is to our customers, ensuring the best value.

Recognising that not every builder is suited to every project, we leverage our knowledge to save you the hassle of chasing quotes, conducting your own references, performing background checks, and worrying about making the wrong decision.

Programme 

The Improved Home are open and honest about everything, particularly when it comes to the project timeline.

We refrain from promising a quicker job simply to secure the business. Instead, we meticulously interrogate the builder's program, ensuring all aspects are thoroughly considered. Advising a sensible contingency is a part of our approach, acknowledging the inevitability of unexpected occurrences in home improvement projects.

We are honest regarding the potential impact on the end date, eschewing the notion that time can be magically made up.

Quality

The Improved Home conduct independent quality inspections, prioritising our assessments over reliance on Building Control inspections as our primary quality measure.

 Follow Up

The Improved Home service extends beyond the project's completion. We conduct regular follow-ups to ensure your satisfaction and to nurture a successful, ongoing working relationship.

Our bespoke process combined with our concierge service results in a design-conscious space that enhances the way you live.